Privacy Policy

We care about your privacy. We have carefully drafted this privacy notice (“Notice”) to inform you in plain and comprehensible language about our privacy practices. This Notice states what personal data we process about you, why we process these data, how we use it and your rights. We encourage you to take some time to read this Notice in full.

When does this Notice apply?

This Notice applies to the processing of personal data by Masuda Flour Milling Co., Ltd. It describes how Masuda Flour Milling Co., Ltd. processes the personal data of individuals, such as employees, trainees, applicants, customers, agents, suppliers, contractors and visitors of Masuda Flour Milling Co., Ltd. premises and our website.

Some countries may have different local legislation and/or standards. In case of a conflict between this Notice and local legislation and/or standards, the latter will prevail.

Who is Masuda Flour Milling Co., Ltd. ?

Masuda Flour Milling Co., Ltd. purchases wheat, mills it, and sells it..
Masuda Flour Milling Co., Ltd. respects your privacy and is committed to the careful, safe and lawful processing of your personal data.
When this Notice mentions 'Masuda Flour Milling Co., Ltd. ', 'we', 'us', 'our', it refers to Masuda Flour Milling Co., Ltd.

Use of personal data

Masuda Flour Milling Co., Ltd. processes personal data that has been provided by you or a third party. Depending on your relationship with Masuda Flour Milling Co., Ltd. , we may process the following personal data:

- customer data provided through the contact form on our website (email address, personal name, company name...)

- network traffic data and other related data, such as IP address and information obtained from cookies and similar tracking technology used on our web site, from your use of our website.

We will treat this data with confidentiality and do not share them with third parties.

Cookies

You can decide to accept or decline cookies on our website. Our website works properly if cookies are refused by you or your browser settings.

Google Analytics

Data from visitors to our website may be collected by Google Analytics, a web analytics service provided by Google Inc. If you do not want Google Analytics to store your information, you can change your Google Analytics settings.
For more information, please visit
https://marketingplatform.google.com/about/analytics/terms/gb/

Google's privacy policy can be found here.
https://policies.google.com/technologies/partner-sites?hl=en-GB

Google Tag Manager

Our website uses Google Tag Manager, a marketing platform provided by Google, which uses cookies for user identification. You can read more about Google Tag Manager's terms of use and Google's privacy policy here.

https://marketingplatform.google.com/intl/gb/about/analytics/tag-manager/use-policy/

https://policies.google.com/technologies/partner-sites?hl=en-GB

Legal basis of us of personal data

The legal bases (or justified reasons) for processing your personal data are:

The legitimate interest of business and management purposes;
Entering into and managing a contract;
Compliance with our legal obligations;
Protecting your vital interest;
Your specific and informed consent.
Purposes of use of personal data
We process personal data for the following purposes:

Compliance with our legal obligations;

We are obliged to process certain personal data in accordance with various laws (including tax legislation). This may include, for example, processing a copy of proof of identity of an employee.

Account management

Contact details can be processed to maintain contact with customers, suppliers and other business relationships. These contact details are used for sending newsletters and for contacting Technical Service and Customer Support. Personal data may also be obtained and processed through activities on social media, including by posting photographs.

Safety

For security reasons, a guard room is set up to control visitor access and to prevent unauthorized persons from entering the production site and the office of Masuda Flour Milling Co., Ltd. , where personal data is processed.

Security measures are also taken to prevent unauthorized external access to the network.

Retention

Your personal data will be retained for as long as required for their purposes including legal obligations and for solving any disputes.

Security and data breaches

We have taken adequate measures to protect the confidentiality, integrity and availability of your personal data. The implementation of appropriate technical, physical and organizational measures protects your personal data against the following incidents:

Accidental or unlawful destruction;
Accidental loss, damage or alteration;
Unauthorized disclosure or access; and
Any other forms of unlawful processing (including, but not limited to unnecessary collection or further processing).
We have procedures in place to deal with a (suspected) data breach. You and/or the applicable data protection authorities will be notified of a data breach, where we are legally required to do so.

Your rights

You have the following rights in relation to your personal data:

The right to access the personal data we have about you;
The right to have your personal data deleted;
The right to restrict processing of your personal data by us;
The right to object to automated decisions; and
The right to withdraw consent at any time and without detriment.
Under certain provisions you also have the right to:

Object to certain data processing operations; and
Request a transfer of your personal data.
If you wish to exercise any of these rights, please contact our privacy officer by sending an email to info@takaragasa.jp.

We will always check your identity to ensure that it is you exercising your rights. If we cannot verify your identity, your request will be rejected. When exercising your right, the more specific you are, the better we can assist you with your question. In some cases, permitted by law, we may deny your request, in which case we will notify you of the reason for denial.

Disclaimer

When you are transferred from this website to other websites by links, banners, or other means, we assume no responsibility for the information, services, etc., provided on those websites.
While every effort is made to ensure that the content and information on this website is as accurate as possible, it is possible that erroneous information may have been included, or that information may be out of date.
Please understand that we are not responsible for any damage or loss caused by the content of this website.

Copyrights

Copyrights to the information on this website are not waived.
Unauthorized reproduction or use of content, text, images, etc. is strictly prohibited, except within the scope of quotations as permitted by copyright law.

Changes to our Privacy Policy

This site will comply with Japanese laws and regulations applicable to personal information, and will review and improve this policy from time to time.
The revised and updated Privacy Policy will always be available on this page.

Contact details

If you have any questions regarding this Notice, please contact us by:
Email: info@takaragasa.jp
Mail: 1-1-10, Umegaka-cho, Nagata-ku, Kobe, 653-0021, Japan